Shipping policy
Thank you for shopping with us. We currently ship to addresses within New Zealand only.
Processing Times
Orders are typically processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods, promotions, or holiday seasons, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
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South Island: 1–3 business days
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North Island: 2–5 business days
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Rural addresses: Please allow an additional 1–3 business days
Delivery times are estimates only and may vary due to courier delays or factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Any free shipping offers will be clearly displayed on our website when available.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Delivery Issues
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional costs resulting from incorrect address information provided at checkout.
If your order is lost or damaged during transit, please contact us as soon as possible so we can assist in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our Contact Page or by email at matchamodi@gmail.com
Thank you for supporting our business.